- Cisco SP Solution Support - Service - TechnicalWhat is Solution Support? Engineer experts who focus on hardware and software from Cisco and other providers are your primary point of contact. They are accountable for multiproduct, multivendor issue resolution across your deployment. Benefits Get complex issues solved on average 44 percent faster than with product support. Innovate with confidence Cisco architecture experts are on hand to help you succeed. Focus on your business Well take the lead on managing complex solution issues so you can stay focused on serving your customers and running your business. Resolve issues quickly Accelerate the problem-solving process with a solution-level service that fixes complex issues faster than product support. Learn More