HP 1 year Pickup and Return w/Defective Media Retention Notebook Hardware Support
Quick Overview
1 year Pickup and Return w/Defective Media Retention Notebook Hardware Support
- Remote problem diagnosis and telephone support
- Prepaid shipment to HP repair center
- 3-5 business day offsite repair1
- Prepaid return shipment
- Defective Media Retention
Pickup and Return Service with Defective Media Retention offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center The service includes pickup offsite repair materials and parts labor and return shipping costs When dealing with defective storage media you maintain control of your sensitive data
Enjoy door-to-door service||HP provides door-to-door service that includes pickup repair of the defective product and return of the operational product
Reduce your costs||For products in non-critical environments Pickup and Return Service offers a reliable lower-cost alternative to onsite support
Get high-quality support||HPs expert technicians have the tools and resources to repair your equipment properly
Enjoy door-to-door service||HP provides door-to-door service that includes pickup repair of the defective product and return of the operational product
Reduce your costs||For products in non-critical environments Pickup and Return Service offers a reliable lower-cost alternative to onsite support
Get high-quality support||HPs expert technicians have the tools and resources to repair your equipment properly
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Features
| License quantity | 1 license(s) |
| Number of years | 1 year(s) |
Supplier features
| Support type | Pickup and return |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 1 year |
| Response time | Repaired within 3-7 business days |
| Service method | Depot repair |
| Additional information | Excludes external monitor |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period | 12 month(s) |
| Warranty type | S |
| Logistics options | Courier pick up and return |
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