HP 3 year Active Care Next Business Day Response Onsite Notebook Solution Support

Out of stock
SKU
U52XHE
Brand
HP
$173.25
Quick Overview
3 year Active Care Next Business Day Response Onsite Notebook Solution Support
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.

Fast response times||Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

Quick resolutions||Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime||Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
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Features

TypeOn-site
Service typeNext Business Day
Service time (hours x days)9x5
Number of years3 year(s)
On-site supportYes
Parts replacementYes

Supplier features

Support typeActive Care
Place of serviceRemote and Onsite
Warranty coverageIn warranty
Coverage detailsStandard workdays - 9 hours
Duration3 years
Response timeNext business day response
Service methodOnsite and Predictive Support
Additional support optionPC Solution; Active Care
Care Pack typeElectronic
Coverage period36 month(s)
Warranty typeS