HP 2 year Post Warranty Parts Coverage Hardware Support w/DMR for Latex365
Quick Overview
HP 2 year Post Warranty Parts Coverage Hardware Support w/DMR for Latex365 2 year(s)
Parts and Remote Service with defective media retention offers access to high quality remote assistance and replacement parts to authorized HP Partners for hardware components that are eligible and covered Well ship replacement parts the next business day1 to your specified location before you even return the defective parts to HP
No need to stock parts||Expedite access to replacement parts with Advance exchange
Access to expert Technical help||Your service technicians can rely on experienced HP service technicians for remote problem diagnosis and support
Shipping included||Shipping charges are included for standard delivery and additional options are available for predetermined time-and-place delivery
No need to stock parts||Expedite access to replacement parts with Advance exchange
Access to expert Technical help||Your service technicians can rely on experienced HP service technicians for remote problem diagnosis and support
Shipping included||Shipping charges are included for standard delivery and additional options are available for predetermined time-and-place delivery
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Features
| Number of years | 2 year(s) |
| HP segment | Business |
Supplier features
| Support type | Exchange |
| Place of service | Channel |
| Warranty coverage | Post warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 2 years |
| Response time | Next business day response |
| Service method | Part exchange |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period | 24 month(s) |
| Warranty type | P |
| Logistics options | Parts shipped next business day |
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