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Office Location 16860 Dallas Pkwy Suite 200 Plano, Texas 75024
Frequently Asked Questions:
How do I create a vCloud Choice Company account?
vcloudchoice.com is a business-to-business (B2B) distribution company. In other words, our goal is to provide products and services to other organizations rather than individual consumers. If you are a small business owner with questions and would like your organization to become a vCloud Choice customer, the best way to contact us is by phone or through our contact page. That allows you to set up your organization's account.
Does vCloud Choice provide infrastructure software support?
As a certified maintenance provider, vCloud Choice has expertise in diagnosing application-level issues and recommending remediation, patches, and fixes. Our engineers look below the hardware level for underlying problems. In addition, software analysis allows us to understand the full spectrum of your maintenance needs.
Is overnight delivery available for orders?
Overnight delivery availability depends on many factors, including Time of day, product availability, product location, customer location, etc. During the checkout process, you can see if next-day shipping is available.
How does vCloud Choice provide hardware maintenance?
Unapproved third-party maintenance providers can compromise the integrity of your hardware solution and pose a risk to you and your end users. vCloud Choice provides certified and trained professionals in your technology, so you can be sure that your customers receive the same quality products and services that you would give directly.
Does vCloud Choice offer 24/7 support?
Consolidating support under one roof is essential in today's multi-vendor IT environment. Provide customers with the support services they need through the vCloud Choice Technical Assistance Center. TAC can handle support operations using a 24/7 infrastructure staffed by a centralized team of service delivery experts. Our services include Level 1, 2 and 3 technical and helpdesk support.