Lenovo 2 Year Premier Support With Onsite 1 license(s) 2 year(s)

Out of stock
SKU
5WS0V07843
Brand
Lenovo
Special Price $61.91 Regular Price $64.86
Quick Overview
2 Year Premier Support With Onsite
  • Hardware and software support
  • Dedicated Premier phone support with no menus to navigate
  • Unscripted troubleshooting
  • Direct access to advanced-level technicians
  • A single technical point-of-contact to manage the case through resolution
  • Warranty repair parts prioritisation
Lenovo Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency

Tech support with the Premier difference


Advanced-level techs
End to End case management
Faster first-time resolution


Looking for a step-up for your business and your employees support experience

Lenovo Premier Support gives VIP treatment to both your IT staff and end users

We understand IT needs to increase efficiency reduce complexities and keep your end users up and running We know your end users expect fast and frustration-free support Lenovo can deliver

Free your Team to excel in innovation and productivity

IT landscapes are becoming more complicated while simultaneously budgets are contracting The challenge lies in reducing complexity and operational costs while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects

What if the solution was to cost effectively offload your routine support tasks and shift time-intensive advanced problem solving to an expert team of support engineers

Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here And theyre measured on first-time fixes so theyre committed to prompt and accurate resolution

Premier Support Center


Advanced technical support available 24 x 7 x 365
Dedicated phone number and no phone tree menu to navigate
Single point of contact for end to end case escalation management
Hardware and OEM software support1


Technical Account Managers (TAMs)


Proactive relationship and escalation management
Personalized recommendations for your business
Robust quarterly reporting



VIP Treatment


No waiting in-line
Next-business-day onsite labor 2
Parts prioritization 2


You also have access to technical account managers who act as a single point of contact for case management Youll enjoy the consistency accountability and visibility you deserve And thanks to next-business-day repair service and prioritized parts access youll keep system downtime and productivity interruptions to an absolute minimum

Thats the Premier difference


Interested in advanced level technical support for your Lenovo ThinkVision monitors

Weve got you covered Now you can purchase Premier Support for monitors and enjoy a single support contact experience5 with our elite Premier Support technical team

Get how-to and technical assistance across a variety of common questions and issues surrounding configuration resolution display settings and multi-monitor interoperabilityalong with support on popular industry software device drivers and more6

And if we do need to swap out your warrantied monitor your replacement is prioritized over standard claims and delivered to you the next business day through Lenovo Advanced Exchange7

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Features

License quantity1 license(s)
Product typeUpgrade
TypeOn-site
Service typePremier Support
Service includedParts
Service time (hours x days)24x7x365
Response time24 h
Number of years2 year(s)
Phone supportYes
On-site supportYes

Packaging data

Quantity per pack1 pc(s)